Privacy Policy
Last updated: June 14, 2026
USAIPools ("we," "our," or "us") operates usaipools.com and the USAIPools application. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.
1. Information We Collect
Information you provide directly:
- Email address — when you sign up for early access, request a demo, or create an account
- Property address — when you submit an address for pool visualization
- Payment information — processed by our payment provider; we do not store full card details
- Contact messages — when you reach us via the contact form or email
Information collected automatically:
- Usage data — pages visited, features used, time spent, clicks
- Device information — browser type, operating system, device type
- IP address — for fraud prevention and geographic routing
- Cookies and similar technologies — for session management and analytics (see Section 5)
Data generated by our services:
- Satellite images retrieved for submitted addresses (sourced from Google Maps APIs)
- AI-generated pool visualizations
- API call logs (address, timestamp, result status) retained for debugging and abuse prevention
2. How We Use Your Information
- To provide the pool visualization service you requested
- To send you before/after visualization results via email
- To send service updates, billing notices, and (with your consent) marketing communications
- To improve the accuracy and quality of our AI models
- To detect and prevent fraud, abuse, and unauthorized access
- To comply with applicable laws and regulations
3. How We Share Your Information
We do not sell your personal information to third parties.
We share data with service providers who help us operate our business:
- Google Maps Platform — for geocoding and satellite imagery retrieval
- Anthropic — the Claude Vision API used for AI pool placement analysis
- Image generation providers — for photorealistic pool rendering (varies by active model)
- SendGrid — for email delivery of visualization results
- Payment processor — for billing and subscription management
- Analytics provider — for usage analytics (Google Analytics 4)
All service providers are contractually required to protect your data and use it only to provide the relevant service.
We may disclose information if required by law, to protect our rights, or in connection with a business transfer (merger, acquisition, or asset sale).
4. Data Retention
We retain your data for as long as your account is active and for a reasonable period afterward. Specifically:
- Account data (email, subscription info): retained until you request deletion
- Visualization results: cached for up to 30 days; deleted on cache expiration
- API call logs: retained for up to 12 months for debugging and abuse prevention
- Analytics data: subject to the Google Analytics 4 retention settings (default 14 months)
5. Cookies
We use cookies and similar technologies for:
- Session management — keeping you signed in
- Analytics — understanding how users interact with our service (Google Analytics 4)
- Preferences — remembering your settings
You can control cookies through your browser settings. Disabling certain cookies may limit some functionality.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Correction — request correction of inaccurate data
- Deletion — request deletion of your data ("right to be forgotten")
- Portability — request your data in a machine-readable format
- Opt-out — opt out of marketing communications at any time via the unsubscribe link in our emails
To exercise any of these rights, contact us at hello@usaipools.com. We will respond within 30 days.
7. Children's Privacy
USAIPools is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
8. Security
We implement reasonable technical and organizational measures to protect your information, including TLS encryption in transit and access controls on stored data. No system is completely secure; we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email (if you have an account) or a notice on our website. Continued use of our services after changes take effect constitutes acceptance of the updated policy.
10. Contact
Questions about this Privacy Policy? Contact us:
- Email: hello@usaipools.com
- Website: usaipools.com